Support Technician Gaming

Support Technician Gaming

CITY NETWORK HOSTING AB
Karlskrona

Interested in joining the City Network team? If so – we would like you to have a full view of the following

We are a fast growing company! It means a little chaos is a good thing! We are the European leaders in infrastructure as a service using open source software such as OpenStack.

Our role in the market comes with a great deal of responsibility. We need to be our best at all times. There will be projects and activities heading your way – and some that you were not prepared for – which you need to take on. And you should love it.

We love having fun and working hard. We live to get that smile on our customers face when we solve a problem or simply provide something better than expected. That’s in fact why we go to work the next day.

When something comes up that needs all hands on deck – we are all there – no questions asked.

You need to feel deep down in your soul that this attracts you. If not – there is a great risk you will be disappointed.

Duties & Responsibilities

Provide technical assistance and support for a wide range of products and services including game servers, VOIP and web-hosting clients. Training will be provided however existing knowledge and experience with these services is desired.

Use all available resources at your disposal including but not limited to search engines, knowledgebase articles and previous support cases to assist clients with problems.

Actively monitor the networks and machines to resolve individual issues as they arise.

Handle both support and sales inquiries simultaneously via our web based Support Desk and Live Chat sales software.

City Network has signed collective agreement with IT- Telekomföretagen.

Employment conditions

Full time, Our support is open 24/7 and we schedule your work according to this.

 

Submit reference number: QR-HR-0004
Info about us:
CITY NETWORK HOSTING AB
BORGMÄSTAREGATAN 18
SE-371 34 KARLSKRONA
Phone: +46 8 4000 9000

Contact job@citynetwork.se to apply

City Network Hosting AB Borgmästaregatan 18 371 34 KARLSKRONA Sweden

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